Beco

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We aim to dispatch all orders the next working day, if ordered before 3pm. If you need your order that little bit quicker, we offer an express next day delivery service, for an extra fee.

How long will my order take to arrive?

Shipping

How much is shipping?

Which couriers do you use?

Do you ship internationally?

What's your return policy?

What do I need to do to return a faulty product?

I bought my product from a shop. Can I return to you?

I want to redeem the natural rubber guarantee

Returns

What are your bags made from?

How should I dispose of these bags once I have scooped?

Are the inner tubes recyclable?

How big are your bags?

How many microns thick are your bags?

Unscented & Scented Poop Bags

How do I dispose of my dry food bag?

Are your recipes complete diets? Do I need to feed my dog anything else?

Can I mix your kibble with wet food?

Can humans eat your food?

Where is your food available?

How long does your food stay fresh for once opened?

How should I store Beco food?

Do you use fresh meat?

Can I switch to your food straight away?

Food

Are you bags certified home compostable?

Are your poop bags home compostable or industrial compostable?

Can I put a used compostable bag carrying my dogs waste in my regular compost bin?

What are your compostable bags made from?

How big are your compostable poop bags?

Compostable Poop Bags

What are the Beco rubber toys made of?

How toy are the Beco rubber toys?

What happens if my dogs ingests part of the toy?

Do they float?

Natural Rubber

Which toys come with a guarantee?

How does the guarantee work?

How do I claim my guarantee?

Natural Rubber Guarantee

What are your hemp rope toys made from?

What happens if my dog eats a large chunk or long strand of the toy?

Hemp Rope

What are the Beco soft toys made from?

Are the toys double stitched?

Where do you deliver?

Recycled Soft Toys

What are the bamboo feeding accessories made from?

Are they dishwasher friendly?

Can I put my bamboo feeding accessories in the microwave?

Bamboo

What are the silicone feeding accessories made from?

Are they dishwasher and microwave friendly?

Silicone

Can I leave my pet alone with your toys?

What happens if my pet ingest any part of a Beco product?

My toy is worn and damaged, should I replace it?

Safety & Care

How long will my order take to arrive?Updated 20 days ago